Knowledge Base
The Knowledge Base contains numerous support references, created by Troon support professionals. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
Anonymous KB Article for SSO
Update to the employee email Automated at account creation to the Associate: From: Central Service Desk csd-support@troon.com Date: [Date] Time:[Time] Subject: Your Troon Technology Services (TTS) Account Activation Hello [first name][last name], You have been granted access to My Apps and related services through Troon Technology Support (TTS) to support your productivity and success during your time with Troon. You can access your services in Microsoft My Apps by using the l ...more
Onboarding: Employment Eligibility
Onboarding: Employment EligibilityIn the Onboarding Gateway, before submitting a new hire to UKG Pro managers must first verify employment eligibility for the new hire by completing Section 2 of the I-9 and submitting an E-Verify case. Both of these parts of the onboarding process need to be completed prior to submitting the new hire's record to UKG Pro, the system will not allow manager's to submit the new hire's information until these are completed. Once the new hire has completed their ...more